Decision-Making & Problem-Solving Courses

Many problems require stakeholders to understand a variety of perspectives and find the best solutions without becoming defensive or watering down their recommendations. A bias toward multi-tasking, short attention spans, and pressure for quick results can lead to unintended consequences.

We believe that strategic thinking should be a continuous process and that careful attention to the specific type of problem we are faced with leads to precise solutions rather than a “one-size-fits-all” approach that is likely to be costly and ineffective.

Thoughtful, courageous, optimal problem-solving and decision-making is characterized by:

• Strategic, critical, creative, and systems thinking.
• Information, ideas, and opinions from a diverse range of sources.
• A wide range of options from which to choose.
• Willingness to challenge assumptions.
• Alignment among collaborators.

Our Decision-Making and Problem-Solving programs include:

Our courses in this area include:

	Strategic Thinking: Leadership Tools for Planning, Problem Solving, and Decision Making Using a variety of tools, leaders will identify and apply systems thinking, critical thinking, and creative thinking to a problem they currently face.
	Puzzles, Mysteries, and Muddles: Naming and Taming the Problems that Keep You Up at Night Different types of problems require different approaches to solutions. This research-based program provides leaders with understanding and insights to target their approach and become successful problem solvers.
	Constructive Debate: Building Better Ideas This program helps participants learn how to establish conditions that encourage the free exchange, discussion, and development of ideas and eliminate conditions that prevent useful ideas from getting a hearing.
	Thinking on Purpose: Outsmarting Evolution Learn how our emotions and hormones can hijack our thinking and how to take back control using over 40 problem analysis and decision-making tools.